Cracking the Code of Event Tech Success: Discover How Jen Santos Leads Technical Projects with Confidence and Makes Her Events Stand Out

The game has changed and the technical side of event projects just got trickier in the post-pandemic era. In this fast-paced industry with all the exciting hybrid and virtual set-ups, are you ready to create exceptional events in a post-pandemic world?

Jen Santos is an event tech guru, senior technical project manager, and founder of Smart Event Academy. With three decades of experience in IT consulting and project management, Jen has been leading events at some of the world’s biggest companies for over a decade. With her knack for building reliable systems, refining processes, and mentoring others, Jen shares her passion for events and technology in this episode.

Join us in this wide-ranging conversation with Jen and hear about what goes on backstage for tech event professionals, the challenges they face, and even tech trends everyone should look forward to. Learn a thing or two about asking silly questions, getting good discoveries, and managing scope—all the soft skills that get you ahead of the game. In this wholesome episode, Yanique and Jen also give their sentiments on creating inclusive space for all in the events industry.

If you love events and technology all at once, you cannot miss this episode!

Highlights:

00:18 Jen’s journey on how she found her way into the Event Tech Industry

05:03 The biggest challenge of event organizers in integrating technology

10:35 What does tech event work look like behind the scenes?

12:16 On creating inclusive events

25:27 Jen’s insights on event tech trends over the next 5-10 years

30:10 Practical tips on how to successfully manage technical event projects

34:26 Is technical knowledge necessary for event organizers, or can they rely on technical experts to make decisions?

34:43 A story of how Jen and her team used event technology to improve the overall attendee experience.

37:44 Upcoming developments in the events industry that Jen is looking forward to

39:26 Insider tips from Jen for newbies looking to take their first leap into the tech event industry