Where boutique hotel owners turn beautiful properties into booked-out brands.
The Boutique Hotel Playbook
If you are tired of relying on OTAs, inconsistent marketing, or “hope and pray” referrals, this podcast walks you through the exact brand and guest experience systems that turn beautiful properties into profitable lifestyle destinations.
Listen to the Latest Episode
Each episode of The Boutique Hotel Playbook breaks down one strategic move you can make this week to strengthen your brand, elevate your guest experience, and increase direct bookings.
No fluff. No generic hospitality advice. Just practical brand strategy, revenue alignment, and positioning insights for boutique hotel owners who want to operate at a higher level.
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Start with the episode that speaks to where you are right now. Branding, guest experience, direct booking growth, or repositioning your property.
The Boutique Hotel Playbook is Actionable Insights for Boutique Hotels!
Your boutique hotel is more than rooms — it’s a brand, a story, an experience. On the Boutique Hotel Playbook , Yanique DaCosta shares strategies to boost direct bookings, attract high-value guests, and turn stays into stories guests rave about. Learn how to build loyalty, design unforgettable guest journeys, and position your property as a lifestyle destination that stays booked solid.
If you're serious about building a hotel brand that guests remember, rave about, and return to, it starts with an honest look at your current positioning.
👉 Click here to complete a short questionnaire and see if you qualify for a Deep Dive Call: https://hotels.theykmd.com/work-with-me-4289
In this episode, we sit down with a hospitality veteran who's opened three hotels in three Caribbean markets in three years and now runs a Kingston property ranked #2 out of 28 hotels on TripAdvisor. No fluff.
Just the real numbers, real mistakes, and real strategy behind boutique hotels that actually make money.
We get into:
Why lowering your rates when demand drops is the fastest way to shrink your margins, and what to do instead
The overlooked revenue stream (hint: it's not your rooms) that can double your daily income
Why 30 rooms at full occupancy might still be losing you money
The ”open your gates” philosophy behind Negril's most talked-about properties
How to design a hotel room that's actually easy (and cheap) to maintain
What a pro forma should tell you before you ever buy a property
Why most boutique hotels are overstaffed, and how that quietly kills profitability
The truth about closing ”for the season,” and why it doesn't save you as much as you think
How this team led 250 guests and staff through Hurricane Melissa, and what they learned about communication under pressure
If you own, operate, or are dreaming about buying a boutique hotel, this conversation will change how you think about rates, reputation, and what your property is really worth.
🎧 Listen now and subscribe for more real conversations on building boutique hospitality brands that last.
Most Popular Episodes
New to the show? Check out some of our most popular episodes
Recent Episodes
3 Most Popular Episodes
3 Most Popular Episodes
Be a Guest on The Boutique Hotel Playbook
Are you a boutique hotel owner, hospitality operator, architect, marketer, hotel operations strategist, travel influencer or revenue expert with insights that could help independent properties grow?
This show highlights real strategies, real stories, and real lessons from operators building memorable properties around the world.
If you have experience worth sharing, we would love to hear from you.
“You deserve a brand that feels as elevated and intentional as the guest experience you’re creating.”
-Yanique DaCosta, MFA, LCAM
Yanique DaCosta is the Founder and Chief Creative Director of YKMD, a brand development and marketing agency specializing in luxury boutique hotels.
With over a decade of experience working with global brands and managing high-end properties, she understands both the emotional side of hospitality and the business mechanics behind direct bookings, positioning, and guest loyalty.
Hospitality runs in her blood. From growing up around her family’s hotel in Jamaica to managing luxury mixed-use properties in Florida, Yanique has seen firsthand how powerful brand clarity can be.
The Boutique Hotel Playbook exists to help owners shift from reactive operators to strategic brand leaders.
What Listeners Are Saying…
Boutique hotel owners and hospitality leaders are using these strategies to rethink branding, guest experience, and direct revenue.
August 26, 2026
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September 24, 2022
Look Behind the Scenes
Every Friday, I send a short email breaking down what we are seeing in the boutique hotel space.
Brand mistakes that quietly cost bookings.
Guest experience gaps that impact reviews.
Direct booking opportunities most properties overlook.
If you want honest insight without the noise, join the list.
Site by YKMD. Podcast produced by Yanique DaCosta